Shipping policy

Shipping Policy - Zaitoon

At Zaitoon, we are committed to providing a smooth and efficient shipping experience for all our customers. Below are the details of our shipping policy:

Shipping Duration:

  • Orders are typically shipped within 5 to 7 business days after payment confirmation.
  • Delivery time may vary depending on the location, typically 2 to 7 business days within Egypt, and 5 to 10 business days internationally, depending on the destination.

Shipping Costs:

  • Shipping fees are determined based on the delivery address, the weight, and size of the order.
  • Free shipping is available on orders exceeding a certain amount (please check the website for details).

Shipping Areas:

  • We offer delivery services to all regions within Egypt.
  • We also provide shipping to select countries outside Egypt (please check the website for the specific locations).

Track Your Order:

  • Once your order is shipped, you will receive a tracking number via email or SMS, which you can use to track your order's status online.

Shipping Delays:

  • In rare cases, deliveries may experience delays due to factors beyond our control, such as weather conditions, logistical issues, or public holidays. We will notify you if any delays occur.

Shipping Requirements:

  • Please ensure that your shipping address is accurate and complete to avoid any issues or delays in shipping.
  • Orders are typically shipped during business hours from Monday to Friday.

International Shipping:

  • We offer international shipping to a number of countries. International shipping typically takes 5 to 10 business days, depending on the destination.

International Shipping Notes:

  • International shipments may be subject to customs duties and taxes based on the laws of the destination country. The customer is responsible for paying these fees upon the shipment's arrival in the destination country.

For any inquiries or assistance regarding shipping, please contact our customer service team at:

We are committed to ensuring that your order arrives on time and in perfect condition, whether it's within Egypt or internationally!